Although monitoring your brand’s online reviews can be daunting, over eighty percent of consumers consult them when researching products and services, so simply ignoring them is not a practical option. By reading your online reviews — both positive and negative— you can learn a lot of useful information about how people perceive your brand and your products. You need to set up a systematic process for continuously monitoring your online reviews, including the negative ones. You can make this task more efficient with the help of a monitoring platform such as Birdeye.
Key Takeaways:
"But reviews are vitally important for businesses, especially in an age when consumers are researching decisions more than ever."
Read more: https://www.entrepreneur.com/article/335540 from https://912mojo.blogspot.com/2019/07/still-avoiding-online-reviews-4-tips-to.html
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